Refund policy

  • 30-Day Returns (from the date of purchase) for a full refund.
  • For fulfillment mistakes and product issues, we will provide a Return label. Just Email Us and please include your Order Number in the email.
  • Products must be in new condition and in original packaging.
  • Returns will be processed and refunds issued within 7 days (refunds can take 2-10 days to credit, depending on your financial institution).
  • Refunds may only be processed to the original payment method.

Return Address:

Eastex Products, Inc.
36 Cordage Park Cir., Ste. 228
Plymouth, MA 02360


More Questions? Email Us.

While rare, BuyHookAndLoop reserves the right to cancel any order. Orders canceled by BuyHookAndLoop will be refunded in full unless otherwise required.